Frequently Asked Questions

Everything you need to know about your beauty tech journey.

How do I know which beauty device is right for my skin type?

We offer a comprehensive skin consultation tool and detailed product guides for every device. Whether you are targeting anti-aging, acne, or hair removal, our product pages specify the ideal skin tones and types for safe use.

What is the standard shipping time for my order?

Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while express options are available at checkout if you need your beauty tech sooner.

Do your products come with a warranty?

Yes, all devices purchased through our store come with a minimum 2-year manufacturer's warranty to protect against any technical faults or defects.

Can I return a device if I change my mind?

We offer a 30-day return policy for unopened and unused items. Due to hygiene reasons, we cannot accept returns on beauty devices that have been opened or used unless they are faulty.

Are the devices safe for home use?

Absolutely. Every product we stock is FDA-cleared or CE-certified, ensuring they meet the highest safety standards for professional-grade results in a home environment.

Which payment methods do you accept?

We accept all major credit cards, PayPal, and flexible financing options like Klarna and Afterpay, so you can invest in your skincare routine and pay over time.